Cookie Policy

Last updated: October 2026

At Reviva Store, we use cookies and similar technologies to support the operation of our website, improve the shopping experience and, where enabled and permitted, understand how visitors interact with our products and services.

This Cookie Policy explains what cookies are, why they may be used on our website and how you can manage your preferences.

This policy should be read alongside our Privacy Policy and applies to visitors and customers accessing the Reviva Store website, including customers in the United Kingdom.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They can help a website remember information about your visit, maintain your shopping basket, recognise your preferences and support certain website functions.

We may also use similar technologies, including pixels, tags, scripts and local storage, which can store or access information on your device.

These technologies may collect information such as your browser type, device information, pages visited, interaction with website features and preferences, depending on the technology used and your settings.

2. Types of Cookies We May Use

Depending on the features and services enabled on our website, cookies may fall into the following categories:

  • Strictly necessary cookies: Support essential website functions, including security, shopping basket functionality, checkout and the processing of your order.

  • Preference cookies: Remember selected settings and preferences to provide a more consistent browsing experience.

  • Analytics and statistics cookies: Help us understand website performance, visitor numbers and how customers navigate our pages, where these technologies are used.

  • Advertising and marketing cookies: May help measure advertising effectiveness, understand interactions with promotional content or deliver relevant adverts.

  • Third-party cookies: May be placed or accessed through services integrated into our website, depending on which external tools and features are enabled.

Not every category will necessarily be active at all times. The technologies used depend on the website's current configuration and the services we operate.

3. Why We Use Cookies

We may use cookies and similar technologies for several purposes:

  • To keep the website functioning properly and securely.

  • To remember products added to your basket during shopping.

  • To facilitate checkout and related transaction processes.

  • To remember relevant preferences and settings.

  • To understand how visitors use our website and identify opportunities for improvement.

  • To measure the performance of marketing campaigns where applicable.

  • To support advertising activities where the necessary permissions have been obtained.

We aim to use these technologies only for appropriate purposes and in accordance with applicable data protection and electronic communications laws.

4. Strictly Necessary Cookies

Certain cookies are essential for providing the online services you request.

For example, they may be needed to maintain your shopping basket, support checkout, preserve essential session information or protect the website against security threats.

Where a cookie or similar technology qualifies for an applicable legal exception, it may be used without consent to the extent permitted by law.

These technologies cannot always be disabled through our website without affecting essential functionality. However, you can manage cookies through your browser, although doing so may prevent certain services from operating correctly.

5. Analytics and Performance Technologies

We may use analytics or statistical technologies to understand how visitors interact with the Reviva Store website.

Depending on the tools enabled, this may include information about page visits, website navigation, browser types, device categories, loading performance and interactions with website features.

We use these insights to identify technical issues, improve navigation and make the shopping experience more useful.

Where required by applicable law, we will obtain your consent before using these technologies. Where a narrowly defined legal exception applies, we will comply with any applicable transparency and objection requirements.

6. Advertising and Marketing Cookies

If advertising or marketing technologies are enabled on our website, they may be used to measure advertising performance, understand interactions with promotional campaigns or support relevant advertising.

These technologies may involve third-party providers that receive certain information about your visit or interactions.

We will obtain consent where required before activating cookies or similar technologies for advertising and marketing purposes.

You can decline or withdraw permission for these technologies through the available cookie preference controls. Declining marketing cookies does not prevent you from browsing our products or placing an order.

7. Third-Party Cookies and Services

Our website may integrate third-party services that support e-commerce, payment processing, analytics, advertising or other online functions.

Depending on the services enabled, third parties may use cookies or similar technologies in connection with their services.

Third-party providers may process information according to their own privacy notices and policies. Where applicable, their technologies will be subject to the consent and transparency requirements of UK law.

We aim to ensure that any third-party technologies used through our website are appropriately assessed and that information is shared only where necessary and lawful.

8. Cookie Consent and Your Preferences

Where consent is required, non-essential cookies and similar technologies will not be activated before you have provided valid consent.

Our cookie consent mechanism should allow you to make an informed choice about the relevant categories of technologies, including accepting or declining optional cookies and adjusting your preferences.

Continuing to browse our website, by itself, does not constitute consent where affirmative consent is legally required.

Where a specific legal exception permits certain technologies to be used without consent, we will provide the information and an accessible means of objecting where required by law.

Your choice will be respected in accordance with the applicable requirements.

9. How to Change or Withdraw Your Consent

You can manage your cookie preferences through the cookie banner or cookie settings facility available on our website.

Where consent has previously been given, you should be able to revisit your preferences and withdraw or change that consent.

Where required by law, changing or withdrawing consent must be as straightforward as providing it in the first place.

You can also adjust your browser settings to block or delete cookies. Please note that browser-level controls may not provide the same level of detail as a website's cookie preference mechanism.

10. Managing Cookies Through Your Browser

Most web browsers allow you to view, block or delete cookies through their privacy or security settings.

Depending on your browser, you may be able to:

  • Block cookies from selected websites.

  • Delete cookies already stored on your device.

  • Restrict third-party cookies.

  • Configure notifications when certain cookies are created.

If you delete essential cookies or block all cookies, some features of our website, including the shopping basket, account functions or checkout, may not work as intended.

For further information, consult the help documentation provided by your browser.

11. Cookie Duration and Information Retention

Cookies may be either session cookies or persistent cookies.

  • Session cookies generally expire when you close your browser or when the relevant session ends.

  • Persistent cookies remain on your device for a defined period or until they are deleted.

The duration depends on the purpose of the technology, its configuration and the provider responsible for it.

We aim to retain information obtained through cookies only for as long as reasonably necessary for the relevant purpose and in accordance with applicable legal requirements.

The period for which a cookie remains on your device may differ from the period for which related information is held by us or a third-party provider.

12. Personal Information and Data Protection

Information collected through cookies or similar technologies may constitute personal data when it identifies, relates to or can reasonably be linked to an identifiable individual.

Where personal information is processed, we handle it in accordance with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing or withdraw consent where consent is the relevant lawful basis.

For further information about how we collect, use, share and protect personal information, please read our Privacy Policy.

13. Changes to This Cookie Policy

We may update this Cookie Policy when our website functionality, service providers, technology use or legal obligations change.

Any revised version will be published on this page, together with an updated revision date.

Where a change requires renewed consent or additional information under applicable law, we will take the appropriate steps before applying that change.

We encourage you to review this page periodically to remain informed about our use of cookies and similar technologies.

14. Contact and Further Information

If you have questions about this Cookie Policy or how cookies are used on the Reviva Store website, please use the Contact page available on our website.

For information about your personal data and related privacy rights, please also consult our Privacy Policy.

We aim to handle enquiries concerning cookies and privacy in accordance with applicable law.